About Physiotherapy
We want your first experience at Hobsonville Physiotherapy to be pleasant, informative and pain free.
A typical initial consultation will comprise of the following:
1. Patient information sheet
You will be required to complete a basic screening sheet detailing relevant personal and medical information.
» Expand to read moreOn this form along with details such as full name, age, address and occupation, we ask basic health questions pertaining both to your current history and any other information that may be relevant to your management.
This information is held strictly in accordance with the Privacy act and is used only for the purpose of providing safe and effective care at our clinic.
2. Assessment
The physiotherapist will guide you through a series of questions to assist in attaining an accurate diagnosis of your problem.
» Expand to read moreThis is vital in establishing the goals of treatment, technique selection and future management. This process typically takes between 15 - 30 minutes depending on complexity of the problem and is broken into questioning and an objective tests.
During objective testing, we may observe movement and perform specific tests. You may be asked to remove clothing for clear observation, but there are always gowns, shorts or towels for discrete covering.
At the end of the assessment, the Physiotherapist will discuss their findings and offer a diagnosis with expected timeframes for healing, inform you of treatment options and future management.
If any of this is unclear, we encourage you to ask further questions.
3. Treatment techniques
Just as the mechanic has a variety of tools for differing applications, so too does the Physiotherapist. Selection is determined by an accurate assessment of the structures involved and the level of irritability.
Here is an overview of the different tools that we have at our disposal:
| Massage | Mobilisation |
| Manipulation/Adjustment | Acupuncture |
| Electrotherapy | Exercises/Stretches |
| Education |
Treatment Costs
If your injury has been caused by an accident, then you are eligible for ACC to cover a portion of your treatment costs. We are able to generate a claim form for you or use one that has been created by your doctor or other health professional.
Private Consultation fees are as follows:
| Initial consultation | $59.00 |
| Following consultations | $45.00 |
Senior Citizens (65 yrs or over) and children under 10 years old:
| Initial consultation | $55.00 |
| Following consultations | $40.00 |
Please note: On call Saturday mornings will incur a one off surcharge of $25 on top of standard fee's.
4. Your Rights
Consumers have Rights and providers have Duties:
- To be treated with respect
- To be treated fairly without pressure and discrimination
- The right to dignity and independence
- To receive a quality service and to be treated with care and skill
- To be given information that you can understand in a way that helps you communicate with the person providing the service
- To be given the information you need to know about your health and disability
- To make your own decision about your care, and to change your mind
- To have a support person with you at most times
- To have all these rights apply if you are asked to take part in a research study or teaching session for training staff
- To complain and have your complaint taken seriously
For more information please refer to Health and Disability Commission website www.hdc.org.nz
Our opening hours
| Mon | 8.30am - 7.00pm |
| Tue | 7.00am - 7.00pm |
| Wed | 7.00am - 7.00pm |
| Thu | 9.30am - 7.00pm |
| Fri | 7.00am - 4.30pm |
| Sat | 9.00 - 11.30am |
| Sun | Closed |