Your Rights.
Consumers Have Rights And Providers Have Duties:
- To Be Treated With Respect
- To Be Treated Fairly Without Pressure And Discrimination
- The Right To Dignity And Independence
- To Receive A Quality Service And To Be Treated With Care And Skill
- To Be Given Information That You Can Understand In A Way That Helps You Communicate With The Person Providing The Service
- To Be Given The Information You Need To Know About Your Health And Disability
- To Make Your Own Decision About Your Care, And To Change Your Mind
- To Have A Support Person With You At Most Times
- To Have All These Rights Apply If You Are Asked To Take Part In A Research Study Or Teaching Session For Training Staff
- To Complain And Have Your Complaint Taken Seriously
For more information please refer to Health and Disability Commission website www.hdc.org.nz
